SAN FRANCISCO (KPIX 5) – A San Francisco restaurant is facing another blow to the pandemic as every meal and dollar counts towards the troubled restaurants that pop by during this time.
K-Elements BBQ on Clement Street in the Richmond District said they were hit by scammers twice over the weekend.
CONTINUE READING: COVID lockdown stress leads to an increase in deaths from opioid overdose
The safety video from the restaurant shows four young guests eating in his parklet on Sunday evening. First the young women get up and leave, followed shortly after by another person.
The last man at the table asks the waiter for the check. As soon as the employee leaves, the diner looks around and then walks away.
The man then runs across the intersection into a waiting parked car on Clement Street. The group’s tab was roughly $ 150.
It was the second day in a row that K-Elements BBQ was met.
Co-owner Alfred Lee says three young women finished a meal worth nearly $ 100 and skipped the bill. They were caught smiling on the security camera as they ran down the sidewalk.
“The ‘Dine and Dash’ is just one thing that gets everyone up against the wall,” said Lee. “There is already so much that everyone has to deal with during the pandemic and with staffing issues.”
The two co-owners Lee and Tony Lau have been struggling to find enough staff to bring them back since they reopened in February. Currently they can only stay open four days a week.
CONTINUE READING: Bay Area officials are considering simplifying internal mask requirements under the new CDC guidelines
KPIX 5 last spoke to them in January this year when the restaurant had been closed for several months and repeatedly hit by vandalism. The crimes also prompted them to invest in expensive surveillance cameras.
“Right now, food costs have increased. I mean, the profit margin is definitely lower than before, so now every single one counts, ”said Lau. “So we’re still trying to see if we can make it this month.”
They were also victims of Dine and Dash virtual customers – people who order groceries through delivery apps claiming it never arrived, or fighting the fee with their credit card company for a refund.
“We called DoorDash back immediately and Uber Eats. We say, ‘Hey, you know we actually got it delivered. We have camera recordings that the driver picked up. ‘But at the end of the day we don’t know where it’s going,’ said Lee. “As soon as it leaves the restaurant, we don’t know where it’s going. So why are we suffering from it?”
Lee said the apps might or might not cover the fees depending on the customer service representative.
According to SFPD, stealing from thefts in Richmond Police District is down nearly 38% this year compared to the same period last year – likely because most businesses closed.
“For something that’s only $ 100, if you can’t afford it, you just don’t get out. Save more money, ”added Lee.
MORE NEWS: UPDATE: Bear climbs from tree near downtown San Anselmo to Shelter-in-Place
The owners believe that most of the victims do not report these cases to the police, but in this case they did. Lee and Lau want to encourage other companies to do the same so that cases can be properly documented.